Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ Start-up Service (Various Benchtops)
New equipment start-up for microbiological incubator, nonvacuum oven, nonstackable shaker, bechtop centrifuge, SpeedVac kit (individual modules and integrated kits only); Order STARTCCEN for other SpeedVacs kits; excludes major assembly
Unity Lab Services™ Start-up Service (ULT and High Performance Freezers)
New equipment start-up service for cold storage (all refrigerators and freezers); Requires final assembly in place prior to this service
Unity Lab Services™ Start-up Service (BSC with Prefilter, Laminar Flow Hoods)
Start-up service for new biosafety cabinet with prefilter, laminar flow hood; Excludes major assembly; Includes certification for NSF 49 in US and EN12469 in Europe; In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
Unity Lab Services™ KI Test for Biosafety Cabinet (≤ 1.5 m2)
European KI test for biosafety cabinets 1.5 mt or narrower; Equipment is required to pass certification prior to this service; Required for UK. This is add-on to STARTBSC[PF]
Unity Lab Services Requalification shakers
Service verifies shaker performance against manufacturer specifications to ensure reliable operation and compliance with standards.
Thermo Scientific™ GMP Certification in US, Verification wrt EN12469 Standard and Preventive Maintenance for Biosafety Cabinet (In Warranty)
This GMP service plan supports Biosafety Cabinet during in warranty period. Customers benefit from priority Corrective Maintenance support, all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Plus Centrifuge (After Warranty)
This GLP service plan supports centrifuge plus (Superspeed/Ultra) during after-warranty period. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Incubator (After Warranty)
This GLP service plan supports Incubators during after-warranty period. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Cold Storage Unit (After Warranty)
This GLP service plan supports Cold Storage equipment during the after-warranty period. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GMP Startup, Calibration, IQOQ + PT (1 Temp Map) and Preventive Maintenance for Incubator (New Product)
This GMP service plan supports Incubators during new product stage. Includes priority CM support (Next business day-select locations), all-inclusive repair, E-learning, no-charge requalification gaurantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Water Purification System (New Product)
This GLP service plan supports water purification device during the new product stage. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, and E-learning, ensuring optimal performance, regulatory compliance, minimized downtime.
Unity Lab Services™ Unity Basic Plan Lab Auto Other Group 2
Maximize technology investment by predicting and preventing problems before they occur.
Unity Lab Services™ Unity Full Support Plan Centrifuge Group 6
Maximize technology investment by predicting and preventing problems before they occur.
Eppendorf™ Centrifuge Services - AdvancedCare, 592X centrifuge series
Prevent unexpected downtime with a preventive maintenance service agreement. Keep your instrument in perfect working order while keeping your experiments running.
Unity Lab Services™ Installation of Sensor - Advanced for Thermo Scientific Smart-Vue Pro remote monitoring system
Install and config one advanced Smart-Vue Pro sensor as identified in site survey, requiring ULT-cold, earthquake restraints, access-controlled, limitations. Travel incl for standard service areas for 6 sensors or more