Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ Start-up Service (ULT and High Performance Freezers)
New equipment start-up service for cold storage (all refrigerators and freezers); Requires final assembly in place prior to this service
Unity Lab Services™ Start-up Service (CO2 Incubators, Controlled Environments)
New equipment start-up service for single unit CO2 incubator, environmental chamber, vacuum oven, and furnace; Requires final assembly in place prior to this service; Includes a check following stabilized operation
Unity Lab Services™ Start-up Service (Dual CO2 Incubators)
New equipment start-up service for dual unit CO2 incubator (covers both units); Equipment is required to be final assembled and stacked in place prior to this service; Includes a check following stabilized operation
Unity Lab Services™ Start-up Service (LN2 Cryo, Sample Presevation Freezers)
New equipment start-up service for LN2 Cryo and sample preservation freezers - Cryoextra, CryoPlus, Cryomed; Requires final assembly and site preparation ahead of this service
Unity Lab Services™ Start-up Service (BSC without Prefilter)
Start-up service for new biosafety cabinet without prefilter; Excludes major assembly; Includes certification for NSF 49 in US and EN12469 in Europe; In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
Unity Lab Services™ Biosafety Cabinet Start-up Service
Start-up service for biosafety cabinet without prefilter includes certification for NSF 49 in US and EN12469 in Europe. In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added. Excludes major assembly.
Unity Lab Services™ Start-up Service (BSC with Prefilter, Laminar Flow Hoods)
Start-up service for new biosafety cabinet with prefilter, laminar flow hood; Excludes major assembly; Includes certification for NSF 49 in US and EN12469 in Europe; In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
Unity Lab Services™ KI Test for Biosafety Cabinet (≤ 1.5 m2)
European KI test for biosafety cabinets 1.5 mt or narrower; Equipment is required to pass certification prior to this service; Required for UK. This is add-on to STARTBSC[PF]
Thermo Scientific™ GMP Startup, Calibration, IQOQ + PT (1 Temp Mapping) and Preventive Maintenance for Cold Storage Unit (New Product)
This GMP service plan supports Cold Storage equipment during the new product stage. Includes priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Plus Centrifuge (New Product)
This GLP service plan supports centrifuge plus (Superspeed/Ultra) during the new product stage. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Cold Storage Unit (In Warranty)
This GMP service plan supports Cold Storage equipment during in warranty period. Includes priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services Diagnostic Inspection ULT
Diagnostic Inspection Service for Cold Storage Lab Equipment - Excludes Cryo Units
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Plus Centrifuge (After Warranty)
This GMP service plan supports centrifuge plus (Superspeed/Ultra) during after warranty period. Includes priority CM support (Next business day-select locations) all-inclusive repair, E-learning, no-charge requalification gaurantee, 1 hr. free consult, dedicated coordinator, ensuring minimized downtime.
Thermo Scientific™ Install of a Connect Edge Adapter
Service that includes account activation and travel within major metropolitan area.
Eppendorf™ Centrifuge Service
Prevent unexpected downtime with a preventive maintenance service agreement. Keep your instrument in perfect working order while keeping your experiments running.