Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ Start-up Service (CO2 Incubators, Controlled Environments)
New equipment start-up service for single unit CO2 incubator, environmental chamber, vacuum oven, and furnace; Requires final assembly in place prior to this service; Includes a check following stabilized operation
Unity Lab Services™ Start-up Service (Various Benchtops)
New equipment start-up for microbiological incubator, nonvacuum oven, nonstackable shaker, bechtop centrifuge, SpeedVac kit (individual modules and integrated kits only); Order STARTCCEN for other SpeedVacs kits; excludes major assembly
Unity Lab Services™ Start-up Service (LN2 Cryo, Sample Presevation Freezers)
New equipment start-up service for LN2 Cryo and sample preservation freezers - Cryoextra, CryoPlus, Cryomed; Requires final assembly and site preparation ahead of this service
Unity Lab Services™ Start-up Service (BSC without Prefilter)
Start-up service for new biosafety cabinet without prefilter; Excludes major assembly; Includes certification for NSF 49 in US and EN12469 in Europe; In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
Unity Lab Services™ Biosafety Cabinet Start-up Service
Start-up service for biosafety cabinet without prefilter includes certification for NSF 49 in US and EN12469 in Europe. In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added. Excludes major assembly.
Unity Lab Services™ Start-up Service (BSC with Prefilter, Laminar Flow Hoods)
Start-up service for new biosafety cabinet with prefilter, laminar flow hood; Excludes major assembly; Includes certification for NSF 49 in US and EN12469 in Europe; In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
Unity Lab Services™ KI Test for Biosafety Cabinet (≤ 1.5 m2)
European KI test for biosafety cabinets 1.5 mt or narrower; Equipment is required to pass certification prior to this service; Required for UK. This is add-on to STARTBSC[PF]
Thermo Scientific Fixed Price Preventative Maintenance for Recirculating Chiller
Includes one scheduled on-site preventative maintenance visit for recirculating chiller by a trained Unity Lab Services engineer.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Water Purification System (After Warranty)
This GLP service plan supports water purification device during the after-warranty period. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific Digital Education Module for Thermo BioSafety Cabinet 1300 and 1500 NSF49
Enhance user knowledge and operational confidence.
Eppendorf™ Taking Back Old Devices, per unit
Taking back old devices, per unit
Unity Lab Services™ On-site orientation for Thermo Scientific Smart-Vue Pro remote monitoring system
Orientation for Smart-Vue Pro hardware and software functions performed on-site and includes up to 3 hours, not to exceed classroom of 15 participants. Installation sold separately. Travel is included for standard service areas.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Cold Storage Unit (After Warranty)
This GMP service plan supports a Cold Storage equipment during after warranty period. Includes priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services™ Start-up Service (Custom/Complex)
New equipment start-up service for large set of custom/diverse/complex equipment (price subject to negotiation on a case by case basis); Equipment is required to be final assembled in place prior to this service
Unity Lab Services™ Installation of Extra e.g. Siren or Dry Contact for Thermo Scientific Smart-Vue Pro remote monitoring system
Install and Config one Smart-Vue Pro extra e.g. Siren or Dry Contact Alarm. Travel included for standard service areas for systems of 6 sensors or more.