Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ Start-up Service (ULT and High Performance Freezers)
New equipment start-up service for cold storage (all refrigerators and freezers); Requires final assembly in place prior to this service
Unity Lab Services™ Start-up Service (CO2 Incubators, Controlled Environments)
New equipment start-up service for single unit CO2 incubator, environmental chamber, vacuum oven, and furnace; Requires final assembly in place prior to this service; Includes a check following stabilized operation
Unity Lab Services™ Start-up Service (Dual CO2 Incubators)
New equipment start-up service for dual unit CO2 incubator (covers both units); Equipment is required to be final assembled and stacked in place prior to this service; Includes a check following stabilized operation
Unity Lab Services™ Start-up Service (Various Benchtops)
New equipment start-up for microbiological incubator, nonvacuum oven, nonstackable shaker, bechtop centrifuge, SpeedVac kit (individual modules and integrated kits only); Order STARTCCEN for other SpeedVacs kits; excludes major assembly
Unity Lab Services™ KI Test for Biosafety Cabinet (≤ 1.5 m2)
European KI test for biosafety cabinets 1.5 mt or narrower; Equipment is required to pass certification prior to this service; Required for UK. This is add-on to STARTBSC[PF]
Unity Lab Services™ Unity Basic Support Plan Cytomat Group 1
Maximize technology investment by predicting and preventing problems before they occur.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Incubator (New Product)
This GLP service plan supports Incubators during the new product stage. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Eppendorf™ Centrifuge Services - Installation
Professional installation of the device including documented proof of the correct instrument settings in your environment. Manufacturer trained service technicians will provide you with the initial operational instructions.
Thermo Scientific Filter Replacement Labour Service for Extraction and Filtration Module
Includes on-site labour for replacement of filters on extraction / filtration module.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Standard Centrifuge (In Warranty)
This GMP service plan supports standard centrifuge during in warranty period. Includes priority CM support (NBD in select locations), all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Eppendorf™ Taking Back Old Devices, per unit
Taking back old devices, per unit
Unity Lab Services™ On-site orientation for Thermo Scientific Smart-Vue Pro remote monitoring system
Orientation for Smart-Vue Pro hardware and software functions performed on-site and includes up to 3 hours, not to exceed classroom of 15 participants. Installation sold separately. Travel is included for standard service areas.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Shaker (In Warranty)
This GMP service plan supports a shaker during in warranty period. Includes priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Cold Storage Unit (After Warranty)
This GMP service plan supports a Cold Storage equipment during after warranty period. Includes priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services™ Installation of Sensor - Basic for Thermo Scientific Smart-Vue Pro remote monitoring system
Install and config one basic Smart-Vue Pro sensor as identified in site survey, not requiring ULT-cold, earthquake restraints, access-controlled, limitations. Travel incl for standard service areas for 6 sensors or more