Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ Start-up Service (ULT and High Performance Freezers)
New equipment start-up service for cold storage (all refrigerators and freezers); Requires final assembly in place prior to this service
Unity Lab Services™ Start-up Service (CO2 Incubators, Controlled Environments)
New equipment start-up service for single unit CO2 incubator, environmental chamber, vacuum oven, and furnace; Requires final assembly in place prior to this service; Includes a check following stabilized operation
Unity Lab Services™ Start-up Service (LN2 Cryo, Sample Presevation Freezers)
New equipment start-up service for LN2 Cryo and sample preservation freezers - Cryoextra, CryoPlus, Cryomed; Requires final assembly and site preparation ahead of this service
Unity Lab Services™ Biosafety Cabinet Start-up Service
Start-up service for biosafety cabinet without prefilter includes certification for NSF 49 in US and EN12469 in Europe. In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added. Excludes major assembly.
Eppendorf™ Centrifuge Services - Installation
Professional installation of the device including documented proof of the correct instrument settings in your environment. Manufacturer trained service technicians will provide you with the initial operational instructions.
Unity Lab Services™ Start-up Service (BSC with Prefilter, Laminar Flow Hoods)
Start-up service for new biosafety cabinet with prefilter, laminar flow hood; Excludes major assembly; Includes certification for NSF 49 in US and EN12469 in Europe; In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
Unity Lab Services™ KI Test for Biosafety Cabinet (≤ 1.5 m2)
European KI test for biosafety cabinets 1.5 mt or narrower; Equipment is required to pass certification prior to this service; Required for UK. This is add-on to STARTBSC[PF]
Thermo Scientific Fixed Price Preventative Maintenance for Safety Storage Cabinet
Includes one scheduled on-site preventative maintenance visit for safety storage cabinet by a trained Unity Lab Services engineer.
Thermo Scientific New Equipment Startup Service for Safety Storage Cabinet
Installation service includes start-up assistance, basic commissioning checks and operator handover for safety storage cabinet by trained Unity Lab Services engineers.
Thermo Scientific Fixed Price Preventative Maintenance for Extraction and Filtration Module
Includes one scheduled on-site preventative maintenance visit for extraction and filtration module by a trained Unity Lab Services engineer.
Thermo Scientific New Equipment Startup Service for Autoclave and Sterilizer - Benchtop / Small Unit
Installation service includes start-up assistance, basic commissioning checks and operator handover for autoclave / sterilizer - benchtop / small unit by trained Unity Lab Services engineers.
Thermo Scientific New Equipment Startup Service for Water Bath and Circulator
Installation service includes start-up assistance, basic commissioning checks and operator handover for water bath / circulator by trained Unity Lab Services engineers.
Thermo Scientific New Equipment Startup Service for Cold Storage, Freezer, Refrigerator, ULT AND Arctiko CRYO -150°C Compressor-based Freezer
Installation service scope covers compressor-based refrigerators, freezers, ULT and Arctiko CRYO -150°C equipment where LN2 backup is secondary to the primary cooling system.
Thermo Scientific New Equipment Startup Service for Industrial Chiller
Installation service includes start-up assistance, basic commissioning checks and operator handover for industrial chiller by trained Unity Lab Services engineers.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Water Purification System (After Warranty)
This GMP service plan supports water purification device during after warranty period. Includes priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.