Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ Start-up Service (ULT and High Performance Freezers)
New equipment start-up service for cold storage (all refrigerators and freezers); Requires final assembly in place prior to this service
Unity Lab Services™ Start-up Service (Various Benchtops)
New equipment start-up for microbiological incubator, nonvacuum oven, nonstackable shaker, bechtop centrifuge, SpeedVac kit (individual modules and integrated kits only); Order STARTCCEN for other SpeedVacs kits; excludes major assembly
Unity Lab Services™ Biosafety Cabinet Start-up Service
Start-up service for biosafety cabinet without prefilter includes certification for NSF 49 in US and EN12469 in Europe. In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added. Excludes major assembly.
Eppendorf™ Centrifuge Services - Installation
Professional installation of the device including documented proof of the correct instrument settings in your environment. Manufacturer trained service technicians will provide you with the initial operational instructions.
Unity Lab Services™ Start-up Service (BSC with Prefilter, Laminar Flow Hoods)
Start-up service for new biosafety cabinet with prefilter, laminar flow hood; Excludes major assembly; Includes certification for NSF 49 in US and EN12469 in Europe; In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
Unity Lab Services™ KI Test for Biosafety Cabinet (≤ 1.5 m2)
European KI test for biosafety cabinets 1.5 mt or narrower; Equipment is required to pass certification prior to this service; Required for UK. This is add-on to STARTBSC[PF]
Unity Lab Services Academic Service Plan for Premium Units - Large Centrifuge and Cryo, 10 to 19 unit Total Volume
Comprehensive academic service plan for premium units, including large centrifuges and cryogenic systems.
Thermo Scientific™ TruScan G3 Onsite IQ/OQ/PQ and Training
Onsite IQ/OQ/PQ and Training for the TruScan G3.
Unity Lab Services™ Unity Basic Plan Autoclave Group 2
Maximize technology investment by predicting and preventing problems before they occur.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Cold Storage Unit (In Warranty)
This GLP service plan supports a Cold Storage equipment in-warranty period. Customers benefit from services, priority CM support (NBD in select locations) all-inclusive parts, repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Incubator (In Warranty)
This GLP service plan supports Incubators during in-warranty period. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Standard Centrifuge (After Warranty)
This GMP service plan supports standard centrifuge during after warranty period. Includes priority CM support (NBD in select locations), all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Incubator (In Warranty)
This GMP service plan supports Incubators during in warranty period. Includes priority CM support (Next business day-select locations), all-inclusive repair, E-learning, no-charge requalification gaurantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services™ Remotely-conducted server configuration for Thermo Scientific Smart-Vue Pro remote monitoring system
Server configuration performed remotely for Smart-Vue Pro Set-up. Adding up to 15 users, creating groups and creating company structure. Installation sold separately.
Thermo Scientific™ GMP Startup, Calibration, IQOQ+PT (cycle test), Preventive Maintenance for Plus Centrifuge (New Product)
This GMP service plan supports centrifuge plus (Superspeed/Ultra) during new product stage. Includes priority CM support (Next business day-select locations), all-inclusive repair, E-learning, no-charge requalification gaurantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.